In addition to how-to training, changing the working culture requires a clear vision of the goals, a concrete description of the changes in the working habits and simple examples of the new ways of working.

Creating a unique modern work playbook for your organization is an essential part of the modern work adoption process.

When we create the playbook, we find and document answers to these questions:

  • What are the roles of communication and collaboration tools before and in the future?
  • What are the new unique ways of working that M365 enables for your organization, and how they are related to other tools like CRM, PLM or document management systems?
  • How, in practice, are individual employees expected to change their working practices?

Playbook is a great communication tool for end-users and a baseline for change management and further training.

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